#1
TecEd
TecEd specializes in user experience research and design.
Key features:
Field ResearchUsability TestingHeuristic EvaluationRemote Usability TestingParticipant Recruiting
Last verified: • 15 alternatives
Best Qualtrics Alternatives
Looking for an alternative to Qualtrics? Here are the top Experience Management solutions that compete with Qualtrics, ranked by visibility and feature coverage.
Compare with: Qualtrics profile →
Avannis provides customer experience solutions specifically tailored for banks.
Key features:
Bank-specific surveysRole-based reportingMulti-mode data collectionCustomizable feedback methodologiesProfessional list management
Integrates with:
API for CRM integration
#3
LiveX AI
Human-like AI agents for enhancing customer experiences.
Key features:
Real-time engagement through live chatBrand representation with personalized voiceMulti-media engagement including images and videosMulti-lingual supportBusiness insights monitoring user interactions
Integrates with:
ZendeskShopifySalesforceHubSpotIntercom
A customer experience management platform that helps organizations improve performance through data-driven insights.
Key features:
Employee SurveysMystery ShoppingSite AuditsCustomer SurveysAI-powered Analytics
Integrates with:
unknown
#5
Pathify
Free tier
Pathify is a Campus Experience Platform (CXP) designed to unify and enhance the digital experience for higher education communities.
Key features:
Unified digital hubSystem-agnostic integrationPersonalized user experienceCentralized information accessEngagement tools for students
Integrates with:
EllucianSalesforceZoomMicrosoftGoogle
A UX consulting firm specializing in user research and design.
Key features:
User research and interviewsUser experience designUsability testingPrototypingInformation architecture
#7
ConexED
ConexED is a comprehensive Student Experience Platform designed to enhance student engagement and support in educational institutions.
Key features:
Appointment SchedulingCase ManagementEarly AlertsVirtual OfficeStudent Dashboard
Integrates with:
Learning Management Systems (LMS)Student Information Systems (SIS)Office 365Google Calendar
Free tier
From $36 per user
A customer experience management platform focused on journey mapping and persona creation.
Key features:
Real-time collaborationCustomizable templatesUnlimited customer journey mapsExport to various formats (PNG, PDF, CSV, PPTX)Version history
Integrates with:
Google AnalyticsGoogle SheetsMixpanelSlackMS TeamsJiraAzure DevOps
SupportNinja provides AI-enabled outsourcing solutions to enhance customer experience and operational efficiency.
Key features:
AI-enabled workflowsOmnichannel supportProactive issue resolutionMultilingual customer supportComprehensive technical support
#10
Cuein AI
Cuein AI enhances customer experience through advanced conversational data analysis and chatbot optimization.
Key features:
AI-based Inferred CSATReal-time trend discoveryAutomated root cause analysisBot failure diagnosis and repairAgent performance scoring
Integrates with:
ServiceNowSalesforceDrift
Premier Adobe Experience Cloud Partner specializing in digital transformation.
Key features:
Headless and hybrid content architecturesReal-Time Customer Data Platform (RTCDP)Customer Journey Analytics (CJA)Cross-Channel Identity ResolutionAI-driven personalization
Integrates with:
Adobe Experience ManagerAdobe Commerce
#12
ElectricSMS
AI-powered SMS assistant for subscription management.
Key features:
Proactive text notifications for order adjustmentsAI handling of standard requestsEscalation of complex issues to supportPersonalized customer interactionsReduction of support tickets
The #1 human to human interaction system designed to enhance employee and customer experiences.
Key features:
Real-time action solutionsWorkforce optimizationCustomer experience enhancementData-driven decision makingCustomizable rules-based systems
#14
Hoick
Mining Experiences Software that enhances customer and employee engagement.
Key features:
Real-time dashboardSentiment mappingDaily trend analysisUnified data sourcesPredictive AI capabilities
#15
DirtFish
DirtFish offers rally driving experiences and motorsport news.
Key features:
Entry-level rally driving programsAdvanced rally driving trainingCorporate group bookingsLatest rally motorsport newsEvent updates and rankings