{"icp":"Retail, transportation, and healthcare brands looking to improve customer service through automation.","faqs":[{"answer":"Flip serves retail, transportation, and healthcare industries.","question":"What industries does Flip serve?"},{"answer":"Yes, Flip offers a 2-week free trial for users to test the service.","question":"Is there a free trial available?"},{"answer":"Flip automates over 80% of calls, providing instant responses and reducing hold times, which enhances the customer experience.","question":"How does Flip improve customer service?"},{"answer":"The implementation process is simple and requires no bot building; users can point, click, and launch the service quickly.","question":"What is the implementation process like?"},{"answer":"Flip has a performance-based pricing model with zero upfront costs and a free trial.","question":"What are the pricing options for Flip?"}],"pricing":{"price_model":"performance-based","price_notes":"Zero upfront cost and a 2-week free trial.","has_free_tier":true,"starting_price":"null"},"version":"1.0","category":"Customer Service Software","features":["Automates over 80% of calls","200+ native automations","Personalized customer experiences","No bot building required","Performance-based pricing"],"verified":false,"offerings":[{"name":"Voice AI for Customer Service","type":"service","description":"A voice AI solution that automates customer support calls, providing personalized experiences and improving operational efficiency."}],"brand_name":"Flip","schema_url":"https://useharbor.io/brands/flip/harbor.json","enriched_at":"2025-12-02T04:56:24.942Z","company_info":{"hq_location":"New York City, NY","founded_year":2015,"employee_band":"11-50","industry_tags":["Voice AI","Customer Service","Software"]},"generated_at":"2025-12-02T04:56:24.942Z","integrations":["unknown"],"one_line_summary":"Flip offers a voice AI solution to enhance customer service for retail, transportation, and healthcare brands.","short_description":"Flip is a software company that provides an Alexa-like voice AI experience designed to optimize phone channels for better customer service. It automates support calls, improves customer experiences, and drives business growth for various industries.","enrichment_version":"1.0","visibility_scoring":{"score_rationale":"The brand clearly communicates its purpose and offerings, though some basic trust elements like contact information could be more explicit.","brand_clarity_0_25":20,"structure_for_ai_0_20":15,"trust_and_basics_0_20":15,"offerings_clarity_0_25":20,"breadth_of_coverage_0_10":8,"total_visibility_score_0_100":78}}