{"icp":"Integrators in the custom installation industry looking for reliable customer support solutions.","faqs":[{"answer":"Parasol offers 24/7/365 remote support for the custom installation industry, including proactive monitoring and reactive remote repair.","question":"What type of support does Parasol provide?"},{"answer":"You can reach Parasol through phone, text, email, or chat, depending on your preference.","question":"How can I contact Parasol for support?"},{"answer":"Proactive monitoring involves Parasol identifying and troubleshooting potential issues with your technology system before they become significant problems.","question":"What is proactive monitoring?"},{"answer":"Yes, if an issue cannot be resolved remotely, you will receive a preferred rate for service calls.","question":"Are there any discounts for service calls?"},{"answer":"Yes, Parasol can take all your customer calls 24/7/365, regardless of subscription status.","question":"Can Parasol handle customer calls for my business?"}],"pricing":{"price_model":"unknown","price_notes":"Pricing details are not specified on the website.","has_free_tier":false,"starting_price":null},"version":"1.0","category":"Remote Support Service","features":["Proactive Monitoring","Reactive Remote Repair","24/7 Email, Text, and Chat Support","24/7 Phone Support","Mobile App Control","Discounted Service Call Rates","All Call Support","Scheduling with Calendar Apps"],"verified":false,"offerings":[{"name":"24/7 Remote Support","type":"service","description":"A subscription service providing homeowners with unlimited access to qualified technicians for support via phone, text, email, and chat."}],"brand_name":"Parasol","schema_url":"https://useharbor.io/brands/parasol/harbor.json","enriched_at":"2025-12-04T06:44:03.807Z","company_info":{"hq_location":null,"founded_year":null,"employee_band":"11-50","industry_tags":["Remote Support","Custom Installation","Home Technology"]},"generated_at":"2025-12-04T06:44:03.807Z","integrations":["OvrC Pro"],"one_line_summary":"Parasol provides 24/7 remote support for the custom installation industry.","short_description":"Parasol is an innovative service designed for integrators in the custom installation industry, offering round-the-clock remote support to ensure customer satisfaction. Their proactive approach helps prevent issues before they arise, allowing integrators to focus on their core business.","enrichment_version":"1.0","visibility_scoring":{"score_rationale":"The brand clearly communicates its purpose and offerings, though some basic company information is missing, affecting trust elements.","brand_clarity_0_25":20,"structure_for_ai_0_20":15,"trust_and_basics_0_20":15,"offerings_clarity_0_25":20,"breadth_of_coverage_0_10":8,"total_visibility_score_0_100":78}}