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Hospitality Marketing Concepts
What AI says about Hospitality Marketing Concepts
Hospitality Marketing Concepts (HMC) specializes in creating and managing premium loyalty programs for over 1,250 four- and five-star hotels worldwide. With a focus on enhancing customer relationships and driving revenue, HMC offers a range of services including membership programs, CRM systems, and mobile app solutions.
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Products & Services
Paid Membership Loyalty Programs
Turnkey loyalty program solutions for hotels, including concept design, IT platforms, and management.
VOILÀ Hotel Rewards
A points-based loyalty program that connects independent hotels and offers recognition benefits and award night redemptions.
CLUBHOTEL Network
A global network of premier hotels providing reciprocal benefits to members of participating paid membership programs.
Customer Relationship Management (CRM)
Advanced CRM systems that link member usage and customer data with reporting and campaign management tools.
Mobile Loyalty Apps
Digital solutions to replace traditional loyalty program methods with advanced mobile applications.
E-Commerce Solutions
Custom e-commerce marketing capabilities for membership loyalty programs.
Common Questions
What types of loyalty programs does HMC offer?
HMC offers paid membership loyalty programs, points-based loyalty programs, and corporate incentive programs tailored for hotels.
How does the VOILÀ Hotel Rewards program work?
The VOILÀ program allows members to earn points for stays at participating hotels, which can be redeemed for rewards and recognition benefits.
What is the CLUBHOTEL Network?
The CLUBHOTEL Network is a global network of luxury hotels that provides reciprocal benefits to members of participating loyalty programs.
Where is HMC headquartered?
HMC is headquartered in Newport Beach, California.
How long has HMC been in business?
HMC was founded in 1988, making it over 35 years old.