Terms of Service

1. Acceptance of Terms

By accessing or using Harbor ("Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.

2. Description of Service

Harbor provides AI visibility intelligence tools that help brands understand how they appear in AI-generated responses. This includes analytics, monitoring, and optimization recommendations.

3. Account Registration

To use certain features of the Service, you must register for an account. You agree to:

• Provide accurate and complete registration information
• Maintain the security of your account credentials
• Notify us immediately of any unauthorized access
• Accept responsibility for all activities under your account

4. Acceptable Use

You agree not to:

• Use the Service for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with or disrupt the Service
• Reverse engineer or attempt to extract source code
• Use automated systems to access the Service without permission
• Resell or redistribute the Service without authorization

5. Intellectual Property

The Service and its original content, features, and functionality are owned by Harbor and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6. Payment Terms

Paid subscriptions are billed in advance on a monthly or annual basis. Refunds are provided at our discretion. You may cancel your subscription at any time, and access will continue until the end of the billing period.

7. Data and Privacy

Your use of the Service is also governed by our Privacy Policy. By using the Service, you consent to the collection and use of information as described in that policy.

8. Disclaimer of Warranties

The Service is provided "as is" without warranties of any kind. We do not guarantee that the Service will be uninterrupted, secure, or error-free. AI visibility data is provided for informational purposes and should not be the sole basis for business decisions.

9. Limitation of Liability

Harbor shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the Service. Our total liability shall not exceed the amount paid by you in the twelve months preceding the claim.

10. Termination

We may terminate or suspend your account at any time for violations of these terms. Upon termination, your right to use the Service will cease immediately.

11. Changes to Terms

We reserve the right to modify these terms at any time. We will notify users of material changes via email or through the Service. Continued use after changes constitutes acceptance of the new terms.

12. Governing Law

These terms shall be governed by the laws of the State of Delaware, without regard to conflict of law principles.

13. Contact

Questions about these Terms should be sent to hello@useharbor.io