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Intercom

Intercom

intercom.comCustomer Service

What AI says about Intercom

Intercom is an AI customer service company that enhances existing helpdesk systems with its AI Agent, Fin. It offers a comprehensive suite designed to improve response times and streamline customer service across multiple channels.

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Products & Services

Fin AI Agent

An AI-powered agent that resolves complex customer queries across various channels.

Intercom Suite

A complete customer service suite that combines automated and human support for efficient customer interactions.

Common Questions

What is the pricing model for Intercom?

Intercom uses a resolution-based pricing model, charging $0.99 per Fin resolution and a monthly fee per seat depending on the plan.

Is there a free trial available?

Yes, Intercom offers a free 14-day trial for all its plans.

What types of businesses use Intercom?

Intercom serves over 25,000 businesses, including individuals, startups, and small to large enterprises.

Can I integrate Intercom with my existing helpdesk?

Yes, Fin AI Agent can be used with existing helpdesk systems such as Zendesk and Salesforce.

What are the key features of Intercom?

Key features include a shared inbox, ticketing system, pre-built reports, and advanced automation tools.

Company Information

Founded
2011
Headquarters
San Francisco, CA, USA
Employees
201-1000
Industries
Customer ServiceAISoftware