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Parasol
What AI says about Parasol
Parasol is an innovative service designed for integrators in the custom installation industry, offering round-the-clock remote support to ensure customer satisfaction. Their proactive approach helps prevent issues before they arise, allowing integrators to focus on their core business.
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Products & Services
24/7 Remote Support
A subscription service providing homeowners with unlimited access to qualified technicians for support via phone, text, email, and chat.
Common Questions
What type of support does Parasol provide?
Parasol offers 24/7/365 remote support for the custom installation industry, including proactive monitoring and reactive remote repair.
How can I contact Parasol for support?
You can reach Parasol through phone, text, email, or chat, depending on your preference.
What is proactive monitoring?
Proactive monitoring involves Parasol identifying and troubleshooting potential issues with your technology system before they become significant problems.
Are there any discounts for service calls?
Yes, if an issue cannot be resolved remotely, you will receive a preferred rate for service calls.
Can Parasol handle customer calls for my business?
Yes, Parasol can take all your customer calls 24/7/365, regardless of subscription status.