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Platinum Information Services, Inc.
What AI says about Platinum Information Services, Inc.
Platinum Information Services is a managed service provider that offers comprehensive IT support tailored for small and mid-sized businesses. With over 25 years of experience, they focus on delivering exceptional customer service and innovative IT solutions to help clients streamline operations and stabilize IT expenses.
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Products & Services
IT Complete
Unlimited monthly IT support for a fixed per-unit cost, providing small and medium-sized businesses with the benefits of a full-time IT professional.
Hardware as a Service
Cutting-edge data center services that integrate network and hosting options.
SMART Backup & Disaster Recovery
Regular data backups and rapid incident response to minimize downtime.
Cybersecurity Services
Protection against network threats with hard drive encryption and multi-factor authentication.
Platinum 24×7 Proactive Management
Comprehensive software solutions that monitor and manage the entire IT infrastructure.
Common Questions
What types of businesses do you serve?
We primarily serve small and mid-sized businesses across various industries, including legal, construction, insurance, medical, transportation, and municipalities.
What is your approach to IT support?
We provide relationship-driven IT solutions that focus on understanding our clients' needs and designing tailored services that streamline operations.
Do you offer any free services?
Yes, we provide a free consultation and technology report for your area.
How do you ensure customer satisfaction?
We prioritize clear communication, rapid response times, and ongoing support to ensure our clients feel valued and understood.
What is your pricing model?
Our pricing model is typically flat for services like IT Complete, with no surprise fees.